Question 1

What information do I need for a PUBG Mobile UC top-up?

Accepted Answer

For PUBG Mobile UC, VGame only needs your PUBG Mobile UID. You do not need to share your game password or social login. Please make sure the UID belongs to the PUBG Mobile Global or International account you want to top up.

Question 2

How do I find my PUBG Mobile UID?

Accepted Answer

Open PUBG Mobile, tap your avatar or profile area from the lobby, then copy the numeric Player ID or UID shown on your profile. Enter the UID carefully on VGame before checkout.

Question 3

How long does PUBG Mobile UC delivery take?

Accepted Answer

Most PUBG Mobile UC orders are processed within a few minutes after payment is confirmed. Delivery may take longer during payment review, publisher maintenance, supplier congestion, or if the UID needs manual checking.

Question 4

Where can I check the UC after delivery?

Accepted Answer

After a successful top-up, open PUBG Mobile and check your UC balance or in-game mail. If the order is marked delivered on VGame but the UC is not visible, refresh the game and contact support with your order number.

Question 5

Is it safe to buy PUBG Mobile UC on VGame?

Accepted Answer

VGame uses UID-based direct top-up for PUBG Mobile UC. You only provide the UID required for delivery, and VGame never asks for your PUBG Mobile password.

Question 6

Why was my PUBG Mobile UC order returned or delayed?

Accepted Answer

The most common causes are an incorrect UID, an unsupported account region, publisher maintenance, payment review, or a temporary supplier issue. Check the UID first. If the order cannot be fulfilled, VGame support will help trace the order and handle the refund path.

Question 7

How much does PUBG Mobile UC cost on VGame?

Accepted Answer

PUBG Mobile UC prices can change with currency, supplier cost, and active promotions. The product page and checkout page always show the current VGame price before you pay.

Question 8

How do I find my genshin impact UID？

Accepted Answer

To find your Genshin Impact UID, launch the game and navigate to the main menu. Click on your character icon located in the top left corner of the screen. This will open your profile, where you can see your UID displayed prominently beneath your character's name. Your UID is a unique identifier that consists of an 8-digit number. Make sure to note it down accurately if you need to share it for support or multiplayer purposes.

Answers before you place a VGame order.